Privacy Policy

Introduction

PSINDIA ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect through www.psindia.com (the "Website"), how we use it, with whom we share it and the choices available to you. By using the Website or sending us an enquiry, you agree to the practices described here.

Information We Collect

The Website collects personal information only when you choose to send us an enquiry. The enquiry form asks for:

• Your full name
• Your WhatsApp number
• Your e-mail address
• The message you write to us (optional)

If you contact us on WhatsApp, we also receive the information you share in that conversation. Our web hosting provider may keep standard server logs (such as IP address, browser type and the pages requested) for security and operational purposes.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and share information about the software you asked about
• Communicate with you by e-mail or WhatsApp about your requirements, quotations, orders and support
• Prepare and deliver the software, licences and services you purchase
• Maintain records required under applicable law, including tax and accounting rules
• Protect the Website and our business against fraud, misuse and security threats

We do not sell your personal information and we do not use it for third-party advertising.

Communication on WhatsApp

When you share your WhatsApp number or use the WhatsApp button on the Website, your messages are handled by WhatsApp in accordance with WhatsApp's own terms and privacy policy. We use WhatsApp only to communicate with you about your enquiry and our software.

Sharing of Information

We share personal information only when necessary to serve you or when the law requires it, for example with:

• Service providers who host the Website, deliver e-mail or process communications on our behalf
• Payment providers, when you choose to make a purchase
• Government authorities, courts or regulators when we are legally required to do so

Service providers may use your information only to perform services for us and must protect it appropriately.

Cookies

The Website does not set tracking or advertising cookies. If this changes, this Privacy Policy will be updated before any such cookies are used.

Data Retention

We keep enquiry information for as long as needed to respond to you and to manage any resulting business relationship, and thereafter for as long as applicable law requires. When information is no longer needed, we delete or anonymise it.

Security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.

Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete the personal information we hold about you, or withdraw consent to further communication. To exercise these rights, write to us through the enquiry form on the Website or reply to any message we have sent you.

Children

The Website is intended for businesses and business professionals. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with a new "Last updated" date.

Governing Law

This Privacy Policy is governed by the laws of India. Any dispute arising from it is subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

Contact

For any question about this Privacy Policy or your personal information, please contact PSINDIA through the enquiry form on www.psindia.com.